Privacy Policy
Last Updated: 9/11/2026
1. Introduction
Welcome to 528 Entertainment SJ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website and related online services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials and authentication information
- Reservation and booking information
- Payment information (processed securely through third-party payment processors; we do not store full payment card details on our servers)
- Communications with our customer service
2.2 Automatically Collected Information
When you access the Service, we and our service providers may automatically collect:
- Device and browser information (browser type and version, operating system, screen size, language preferences)
- Network information (IP address, approximate geographic region derived from IP)
- Usage data (pages visited, features used, time spent on pages, referring URLs, interactions)
- Cookies, local storage, and similar technologies used to maintain sessions and remember preferences
- Analytics and diagnostic data (performance metrics, error logs) to help us maintain and improve the Service
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service
- To process reservations and bookings
- To communicate with you about your account, reservations, and promotional offers
- To personalize your experience
- To analyze usage patterns and improve the Service
- To ensure security and prevent fraud or abuse
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating the Service (for example, hosting, authentication, payment processing, and analytics providers), who are bound by confidentiality obligations
- Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections
- Legal Requirements: When required by law, subpoena, or court order, or to protect our rights, property, safety, or that of our users or the public
- With Your Consent: When you have given us explicit permission to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Cookies: Manage cookies and similar technologies through your browser settings (note that disabling certain cookies may affect the functionality of the Service)
To exercise these rights, please contact us using the information provided in the Contact section below.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: 528entertainment.sj@gmail.com
- Customer Service: Via Google Business Chat or WeChat
- Address: 528 Entertainment SJ, 1715 Lundy Ave, Ste 138, San Jose, CA 95131